Support Overview
North America Support
International Support
CorasWorks Central
North America Support
World Class Product Support
Premier Annual Support and Maintenance Plan
The benefits of the CorasWorks Premier Annual Support and Maintenance (PASM) Plan include:
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Access to all new solutions and product upgrades (major new product releases) for the CorasWorks products purchased during the length of the agreement.
- Access to the Premier Section of CorasWorks Central, CorasWorks’ online community. The Premier section of Central which includes access to the Premier Extras – a site dedicated to new, unreleased web parts, custom templates, and custom solutions.
- The ability to designate up to two individuals within your organization to serve as CorasWorks Support Contacts. Each support contact will be provided with a unique User ID and Password for CorasWorks Central and the Download library with 24x7 access.
- Email support for technical CorasWorks product questions, with two business day response, for up to 25 email–based support requests per year.
- Telephone support from 9 am to 6 pm US Eastern time for technical CorasWorks product questions, for up to 10 incidents per year. (Some markets have additional coverage. Ask your Account Representative if this applies to you).
- Access to all patches and maintenance updates for the CorasWorks products purchased through CorasWorks Central.
- Access to CorasWorks Central’s online knowledge base for multiple contacts in your company.
- Online training and education components.
- Subscription to the CorasWorks Customer Monthly email newsletter.
Check out the CorasWorks Workplace Suite "Feature Tour."
Visit our Showroom for over 100 demos, articles, and live, hands-on applications.
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Watch an on–demand SharePoint webcast at your convenience.
Events
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